He insisted on the impact in the life of ICOM and the efficiency of joint meetings of different international committees. He hopes that this very successful experience will be renewed by other committees who will want, like in Ljubljana, to address together the big challenges faced by museums of today.

The President of the National Organising Committee, Mrs.Nina Zdravic Polic and its members Mrs. Jerneja Batic and Dr Orest Jarh, in cooperation with the Chairmen of CIMUSET, ICTOP and MPR, Professor Patrick Boylan, Dr Paul Donahue and Mr Grahame Ryan.

Acknowledgement
The participants in the annual conferences of CIMUSET, ICTOP and MPR and the chairmen of three international committees have thanked Slovenia for the excellent preparations and highly successful organisation of the parallel conferences of three ICOM international committees, as well as for its constructive contribution to museums in a world of change.
They have welcomed this form of joint meetings and suggested that other ICOM international committees be encouraged to develop a similar collaborative approach, programmes and networks conducive to a richer debate.

Recommendations
Within the framework of the joint conference theme "Towards Museums of the Future", CIMUSET, ICTOP and MPR have adopted the following recommendations:

It needs to be recognised that museums operate in a rapidly changing world and should be made aware of the necessity to urgently respond to these changes and the challenge of globalisation
Museums and their staff should be called upon to work within these parameters of change (by means of training and education)
Museums need to develop the ability to anticipate changes, and to respond to and influence change

1. Recommendations of the International Committee for Museums of Science and Technology (CIMUSET)

• Hold joint annual meetings with other ICOM Committees and related organisations whenever appropriate and/or possible
• Endeavour to organise meetings and other training and educational activities, such as workshops, seminars, exchange in association with CIMUSET members and their local organisations
• Ensure that the main theme of each annual conference (other than triennial general conference) is to be agreed on the basis of consultation between the CIMUSET Board and the local organising committee
• Develop the capacity of the CIMUSET web site as: a forum for its members to exchange information and ideas, to promote and advertise activities and as a consultation tool
• Establish a working group (consisting of six members) that will promote CIMUSET activities among museums and science centres and encourage professionals to join the international committee

2. Recommendations of the International Committee for the Training of Personnel (ICTOP)

• Encourage different co-operation in the field of training of personnel (between Institutions and museums, museums between themselves, etc.)
• Encourage International training programmes in all related areas
• Improve Human Resources Management in museums
• Emphasise and develop: Planning of the training of personnel, professionalisation, high quality standards, team work
• Recommend continued work in ICTOP in relation to its Curricula Guidelines
• Inform and guide both museums and museum personnel on all levels
• Recognize the importance of the intangible or immaterial heritage as indicated by the proposal of UNESCO to adopt an international Convention on the protection and promotion of the Intangible Heritage
• Welcome the decision of ICOM to adopt the theme of Museum and the Intangible Heritage for its 2004 Triennial General Conference in Seoul, Republic of Korea

3. Recommendations of the International Committee for Marketing and Public Relations (MPR)

• Ensure that marketing and public relations is viewed as central to a museum's purpose
• Develop professionalism in marketing and public relations by means of ongoing training of the personnel
• Recognise that museum audiences are global
• Develop appropriate marketing tools to reach and engage those audiences
• Sustain the development of museum communications
• Offer multi-layered access to museums for local, regional and trans-national audiences
• Emphasise serving the public rather than augmenting the museum's collections
• Reinforce in all communications the uniqueness and values of museum
• Broaden the visibility of museums

Ljubljana, October 2003

SUGGESTED JOINT RESOLUTIONS - Resolutions 1 to 3
Patrick Boylan, Chairperson of ICTOP

Resolution 1: Thanks to hosts and organisers

The Annual Conferences of the International Council of Museums (ICOM) International Committees for Marketing and Public Relations (MPR), Museums of Science and Technology (CIMUSET) and Training of Personnel (ICTOP),meeting in September 2003 within the "3-ICOM 2003" Conference centred in Ljubljana, Slovenia, record their warmest possible thanks and congratulations to:

1. Mrs. Andreja Rihter, Minister of Culture of the Republic of Slovenia, for both her initial invitation, and for her continuing generous support and encouragement in relation to the individual meetings of the three ICOM Committees, the Plenary Session on the Future of Museums, and the joint meetings of the three Committees;
2. The Major and Council of the City of Ljubljana;
3. all involved in the local and other practical organisation of 3-ICOM 2003, particularly the members of the Slovenia Local Organising Committee: Mrs Nina Zdravic Polic, Mrs Jerneja Batic and Dr Orest Jarh, and their many assistants and helpers;
4. Mr Ralf Ceplak Mencin, Chairperson, and the members of ICOM's National Committee for Slovenia, and Prof. ?eljka Kolveshi, Chairperson, and the members of ICOM's national Committee for Croatia;
5. the Directors and staff of each of the very many outstanding and highly professional museums, monuments and sites across Slovenia and in Zagreb, Croatia, to which all or some of the 3-ICOM 2003 participants were invited as part of the programme.

Resolution 2: "Towards Museum of the Future"

The three ICOM International Committees, meeting in the "3-ICOM 2003" Conference in Ljubljana, Slovenia, in September 2003:

1. Congratulate Slovenia on its constructive contribution to the changing world of museums, and in particular for convening the Seminar "Towards Museums of the Future" as a key part of the programme;
2. Thank the Minister of Culture, Mrs Andreja Rihter, the President of ICOM, M. Jacques Perot, the other keynote speakers, and all those who contributed to the discussion, for their valuable contributions to the Seminar;
3. Recognise that today's museums exist in a world that is changing very rapidly, and calls on all museums to respond to these changes, and to the challenges of globalisation in particular;
4. Consider that it is an important responsibility of museums and the relevant authorities to ensure that museum staff are adequately prepared to work within this changing world by means of training and education;
5. Call on museums to develop the capacity to predict changes in policy, practice, and the political and economic environment, so that both the institution and its staff can respond accordingly and, not least, seek to influence such changes.

Resolution 3: Cooperation between ICOM International and National Committees

The three ICOM International Committees: MPR, ICTOP and CIMUSET, meeting in the 3-ICOM 2003 conference in Ljubljana, Slovenia:

1. Welcome the opportunities for cooperation, exchange of information and views, enrichment of debate, and general "networking" between different parts of ICOM's membership that were offered by the joint meeting of the three International Committees, with the assistance of the Slovenian and Croatian National Committees;
2. Commends the model of the 3-ICOM 2003 meeting to other ICOM International and National Committees, and encourages them to develop similar collaborative approaches in their future programmes.

ADDITIONAL ICTOP RESOLUTIONS - RESOLUTIONS 4 TO 6

Resolution 4: Cooperation in Professional Training and Education

The ICOM International Committee for the Training of Personnel (ICTOP), noting the many valuable contributions and examples relating to the main theme of "Cooperation in Museum Professional Training and Career Development", presented during its September 2003 annual meeting in Ljubljana, Celje and Bistra, Slovenia, and Zagreb, Croatia:

1. Welcomes the evidence presented of successful cooperation and partnerships in both formal and informal training and career development programmes between different training courses and programmes, between training programmes and museums, between different museums, and between museum-related training programmes and those in related areas, such as heritage, cultural and leisure management and of in business schools;
2. Encourages both existing and new training, education and career development programmes to develop similar partnerships and cooperation particularly though not exclusively at the international level.

Resolution 5: Improving Human Resources Management in Museums

The ICOM International Committee for the Training of Personnel (ICTOP) recognises that museums need to review all aspects of their human resources (personnel) management at both the institutional and individual employee levels, emphasising:

1. Proper consideration of all levels and categories of staff, including technical and support staff, and part-time and contract staff, within human resources development and training policies and programmes;
2. Longer-term personnel planning and forecasting, including "succession management", to ensure that the future staffing needs of the museum, and the museum movement and profession more widely, are ensured;
3. The need to respond also to important current trends in museum management and operation, including an increased emphasis on professional standards and ethics for staff at all levels, the democratisation and decentralisation of policy and management, and team-working.

Resolution 6: Museum Training and the Intangible Heritage

ICTOP, noting the growing recognition of the importance of the intangible or immaterial heritage as indicated by the proposal of UNESCO to adopt an international Convention on the protection and promotion of the intangible heritage:

1. Welcomes the decision of ICOM to adopt the theme of Museum and the Intangible Heritage for its 2004 Triennial General Conference in Seoul, Republic of Korea;
2. Congratulates the ICTOP Working Group on museum professional training and the intangible heritage on its work to date, as reported to the 2003 Annual Meeting of ICTOP in Ljubljana;
3. Asks the Working Group to continue its work in relation to the possible additions or amendments to the ICOM-ICTOP Curricula Guidelines for Professional Museum Development, and to draw up wider recommendations for informing and guiding both museums and their personnel at all levels, and the owners and mediators of intangible cultural property.